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- Nevia Cashwell

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Keyboard Not Working on Edit Photos


Recently I have been unable to type into image title or descriptions. I type but nothing happens. I end up needing to type the text into Word or Notes and then copy the text into photo title and description. I use a MacBook Pro. thanks for any advice or information.


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February 16, 2013

 

doug Nelson
  Is this a wireless keyboard? If so, replace the batteries (mine has two AAA's in a compartment underneath.
Not wireless? Check the cord connection at the back of the computer box.


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February 17, 2013

 
- Nevia Cashwell

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  No. I am working on a MacBook Pro laptop


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February 17, 2013

 
chrisbudny.com - Chris Budny

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  Nevia; what internet browser do you use to upload at BP?


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February 21, 2013

 
- Nevia Cashwell

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  Safari


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February 21, 2013

 
chrisbudny.com - Chris Budny

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  Hmmm... I'd guess it could be a browser setting causing the issue - or perhaps a browser version conflict. I use Safari as well (on a Macbook Pro, too!) every day, but I've not encountered your symptom before!
You might want to see if your Safari is up to date, or, try installing Mozilla Firefox and use that to try an upload to BP.


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February 21, 2013

 

Linda Eodice
  I also encourage you to install Firefox. I imagine that by now you've solved this issue, but Firefox works very well.


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October 05, 2013

 
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