 Sandra J. Troupe |
How do I get my computer to accept RAW image data? I have a Canon Digital Rebel and have been trying to learn the manual settings but I can not load the RAW images to either the MAC or PC. We have iPhoto, photoshop and final cut pro. What am I doing wrong? Sandy
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Bob Chance |
Sandy, Did you install the software that should have came with your camera? http://consumer.usa.canon.com/ir/controller?act=DownloadDetailAct&fcategoryid=314&modelid=9430 Copy the above link and paste in you browser. When the page comes up, select drivers/software. Scroll down the list and check off Digital Photo Professional and download. Note: Every camera manufacturer uses a different format for their RAW images, which is why you cannot open or edit in PS or any of the other programs. Hope this helps. Bob
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Sandra J. Troupe |
Hi Bob Thanks for writing back. There are several nests of birds returning an d I took about 30 manual photos using the information by our BetterPhoto companions and of those there were 12 that looked well on the LCD but when I downloaded the microdrive it corrupted the data and all the photo were lost. The info was great I actually got photos that looked like something very close to my subject (jumping for joy) I received 4 software programs with my camera all are on my computers they are Adobe Photoshop Elemente 2.0, ArcSoft Camera Suite1.1, Canon EOS Digital Solution Disk 6.1, and Canon Digital Camera solution disk 9.0. On the MAC is OS X and on the PC is Microsoft Windows Professional. I will go to the link you suggested and see what they might have for my camera I'll let you know what happens. Thanks again, Sandy
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Bob Chance |
your welcome Sandra: I've been doing some checking for you. So far, what I've discovered is PS Elements will not recognize images in the RAW format. However, Photoshop CS will. I have version 8.0 of Canons' solution disk which contains viewer utility, Capture program, Photostitch, and drivers for uploading your pictures from the camera via USB connection. I'm not familiar with the Digital Camera Solution disk. Could be that is where the TWAIN and WIA drivers are. Bob
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Bob Chance |
Okay Sandra: The viewer utility included in your software package should allow you to view and edit RAW images. In fact, the one I have allows me to do everything the camera would allow in the menu options. Well, good luck. Bob
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Sandra J. Troupe |
HI Bob Thanks For all your help Canon said the drivers on my disk are faulty but I can get new ones from the web link you gave me. When the kids finish with homework I'll down load them. Also they said I can only have one format on the micro drive at a time or it confuses the computer and it will freeze my program. Now time for more practice good thing my four sons daughter husband dog guinea pig and fish have no way to escape my lens. (laughing & smiling) Thanks for the help. Sandy
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Bob Chance |
Hi Sandra, glad to be of some help. and glad Canon discovered the faulty drivers or we'd be pulling our hair out. LOL Don't understand though why have two different formats would confuse the computer. I have shot, and subsequently uploaded JPG & RAW at the same time without a problem. I'm running Windows XP on a PC platform, so I don't know if you operating system would be the problem or what. Anyow, Glad to be of help Bob
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John C. Schwentner |
I had the same problem, and didt realize that windows xp wont recognze raw viewing. the new windows release will, but I downloaded Microsoft RawViewer, which will allow you to download from the camera and view, but not edit. Yea you need a plug in for PS, or get CS-2 to edit, but what I decided to do was just shoot raw, and the canon software lets me save it as tiff uncompressed, and then I can edit in Ps ok.
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Mike Carpenter |
I had the same problem and I have a rebel and elements 3.0 You need to download the RAW converter from the Adobe site. IT WILL WORK. I spent hours getting this figured out. My RAW files open right when I put my card in the reader. If you have any questions feel free to e-mail me I'm happy to help. I had ALOT of help getting this done. Mike.
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Sandra J. Troupe |
Thanks Bob, John & Mike after sharing the information you gave me with my sons we all said Ah hah so that's what I was supposed to do. We're going to try this again with the new info. Let you know what happens. Sandy
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