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BetterPhoto Q&A
Category: Problems with Images

Photography Question 

Amber J. Skene 		 

What happened to this RAW File???


 
 
Something went wrong with this file! I am not sure what happened, but I am trying to pinpoint what may have caused this issue. In the photo, you can see the white rectangle with colored lines. What could have caused this and how can I fix it? I shoot in RAW using a Canon 40D with a Canon 50 mm 1.4 lens. This shot was a RAW file and then saved as a jpeg so that you can see the problem. I open my RAW files in ACR (yes, have the lastest updates), tweak them, and the move to CS3 to further edit if I want. I was shooting with a 8 GB SanDisk Ultra II (Compact Flash). I use a Compaq Presario C700 laptop with Vista. There were only 2 files on this memory card that this happened to. The other memory cards I used that day were fine, no issues at all. I do erase and reformat all cards in the camera before I use them. Also, I connect the camera with a USB cord, and not a card reader.

I took the camera out last night and I think I had somehow locked the camera up or something. I could not get the shutter speed to go above 1/250 sec when in manual mode and when looking into the view finder, there meter bar would disappear. I reset everything to factory settings and there haven't been any more issues with the actual camera. All images I took last night uploaded fine to the computer with no problems or crazy lines (differnt memory card though). So, what do you think?????


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July 07, 2009

 

Jesse C. Plummer 		  Sounds like the processor. Also you may check and see if you have the latest Firmware for this camera. www.canon.com/eos-d is the site for firmware upgrades. If this isn't it, I would take your camera to the place you bought and see if it is under warranty and if so, get it fixed or replaced. If the firmware is up to date, then the processor may be getting ready to dump on you.


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July 07, 2009

 

Jesse C. Plummer 		  Ok, I just re-read and something else stood out to me. If this problem happens with only one card, then when you locked up the camera and had to do a reset, something may have happened to the card that was in the camera and it may be that the card is toast. Cards are cheap, throw it out and get another.


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July 07, 2009

 
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