BetterPhoto Q&A
Category: Problems with Images

Photography Question 

Jason
 

CD readability


I have a problem with a cd that some pictures were transfered to. The cd was made at a store while on vacation. The images pulled up on the computer there at the store but not on my computer. I see the pictures but they won't open. Are these recoverable and if so how.?


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August 03, 2005

 

Laura E. OConnor
  Jason,

You may need to load specific software for that cd, depending on who did it for you. My mom gave me a cd of photos that she couldn't open, and that was the problem. You needed to load their free software that was on the cd before you could view your photos. Once I did that, I was able to copy and paste them onto my PC to be viewed and edited any way I wanted. The problem was that the quality of the images was really pretty terrible. Don't know if that helps, but that's the only experience I've had with a similar issue. Good luck!

Laura


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August 03, 2005

 

Jason
  Laura,

Thanks. What software did you use? I have been doing some talking with others and they brought up that it might be cross platform issues...MacIntosh vs PC. PC's can't open up a Mac formatted disk. I hope this is what I am dealing with. It will be an easy fix.

jason


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August 03, 2005

 

Laura E. OConnor
  OOOOOOOH! Yep, that certainly would be an issue. Macs can usually open up a PC file, but not the other way around. I really don't remember the software, it was a proprietary software from the film processor on the photo cd itself. I hope it's an easy solution for you!


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August 03, 2005

 
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