Brad silcott |
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HELP PLEASE MY SCANNER IS WRECKED
Help please. My I have not used my scanner is two weeks I laid a photo down for scan and wierd lines of light showed up. They run the length of the photo. I have a picture I just can't post it. I can't tell if this is a hardware or software problem. Shouldn't be hardware and can't figure out how it could be software. I am tell you guys I scanned in quite a few photos and then today it does this. I Havn't changed any settings or installed anything new or uninstalled anything. Please help I also mention its a epson perfection 1250Thanks again
July 27, 2005
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Brendan Knell |
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Can you post a photo that this has happened to?
July 26, 2005
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Brad silcott |
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Sure this is not a photo per se but I always run the scanner to check for dust before I put a print in and this is what I got.
July 26, 2005
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Brad silcott |
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Sure but I don't know how to get them just to this forum. Could I e-mail it to you?It is not a photo per se but I always run the scanner to check for dust before I put a print in and this is what I got.
July 26, 2005
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Brendan Knell |
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To get them in, log in, then respond to this thread, then at the bottom of the page, select how many photos you want uploaded, then hit submit, then on the next page select where the photos are.
July 26, 2005
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Brendan Knell |
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To get them in, log in, then respond to this thread, then at the bottom of the page, select how many photos you want uploaded, then hit submit, then on the next page select where the photos are.
July 26, 2005
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Brad silcott |
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OK I will try it
July 27, 2005
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Brad silcott |
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busted scanner
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Brad silcott
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OK I will try it
July 27, 2005
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Brendan Knell |
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If you hold the lid open while you try and scan something do you see the light? If not the lamp might be burned out.
July 27, 2005
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Brad silcott |
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Yep light works fine. Those strips have got better the more I try it but still destroying my photos.
July 27, 2005
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Brendan Knell |
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Well my only other suggestion is to contact the manufactuer. And if they cant fix it, and you are still under warranty, they should replace.
July 27, 2005
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Brad silcott |
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Ok thanks anyway. I have called the Epson number they said its not under warranty and I must use the on-line support. I have e-mailed them twice and have not recieved anything back.
July 27, 2005
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Brendan Knell |
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Well if they have an online chat, use that. If they still don't email you back, try the number and tell them that you have and that they haven't emailed you back.
July 27, 2005
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Brad silcott |
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OK they don't have an online chat. I called earlier and told them they haven't resonded to my e-mail but I am giving them till tommorow and I am going to grip on them for a while.
July 27, 2005
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