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Problems with my Canon Elan 7E


My Caonon Elan 7E keeps flashing that the battery is low and won't make pictures . If I turn it off and back on again, it will take one picture and do the same thing again. The battery is not low, I have tried several sets of new battery's and nothing has helped. Does anyone have any suggestions on what could be the problem?

Thanks,
Nikki


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May 30, 2005

 

Jon Close
  This is one of the classic symptoms when using some third party lenses that have a faulty internal ROM chip. Usually (but not limited to) Sigma and Sigma-made Quantaray lenses that were designed and made prior to 2002. The lenses work fine on older model EOS cameras, but with the Elan 7 and later models they'll exhibit this incompatibility. See http://photonotes.org/articles/beginner-faq/lenses.html#compatibilitythirdparty.

If this is the case, contact Sigma Customer Service and they will update the lens's ROM chip to restore compatibility (if the lens is a current model). See http://www.sigma-photo.com/faq/faq.php?navigator=3 , FAQ #7, and . If it is an older lens that cannot be updated there is nothing to be done, save trying to return it to the seller.


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May 31, 2005

 
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