BetterPhoto Member |
Scanner question Computer is homebuilt,less than 1yr old ... ASUS mb Pentium 4 CPU, Adaptec SCSI controller, plus the usual hardware. Running W2K Pro with all the latest updates and patches. Computer has no history of problems. Epson 3200P scanner purchased about 3 months ago, came bundled with Adobe Elements II and Silverfast. Initial installation routine. Services provided 3 options/levels of complexity, AUTOMATIC, HOME, & PROFESSIONAL. Scan window appears on the left side of screen and preview windows appears on the right side. After about 15-20 minutes of operation the scan window disappeared... preview only. After several hours of troubleshooting discovered switching to another user idenity restored everything to normal. After approximately 1 week same failure... nothing but a preview window. Same results regardless of which method of accessing the scanner you use, the direct approach with EPSON SCAN, SMART PANEL, OR ELEMENTS II. Anybody got any ideas on restoring normal scanning short of creating a new user idenity/profile every time the glitch strikes... I can see having a gazillion user identies before the year is out..
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